FAQ
Questions worth answering upfront.
The things most people ask before they get in touch, so you don't have to.
The things most people ask before they get in touch, so you don't have to.
Saves everyone's time if this isn't the right fit.
It depends on scope, so there's no fixed price list here. After the free first conversation, you get a clear written price before anything's built. Every service is a one-time payment, no subscriptions.
No. The build itself is a one-time payment. Ongoing support afterwards is optional and separate if you want it, never a forced subscription.
Your processes, your data, your automation: the accounts, the tools, the system itself. No dependency on me afterwards, no lock-in.
No, not right now. I'm based in Staffordshire and work with sites I can actually visit and support in person, not a remote agency model, so that's the honest line for the moment.
It depends on scope, same as pricing. That gets laid out in writing once we've talked, so there are no surprises on timing either.
That's what Bespoke Workflow Automation is for. If your problem doesn't fit neatly into driver support, admin automation, or stock alerts, it's still worth a conversation.
Yes, no pitch, no pressure. It's how we work out together whether this would actually help your site.
No. Everything's built plain English, no jargon, for people running a site day to day, not IT departments.
Yes. I build around what you already use rather than replacing it. No forced software switch.
No. It flags, drafts, and prepares things for a person to check, it doesn't act on its own for anything that matters.
You get a clear handover document and a direct line to me, not a support ticket queue. I fix what I built.